Our Services
PT. AVIA CITRA DIRGANTARA IS COMMITTED TO PROVIDING WORLD-CLASS AIRPORT SERVICES TO AIRLINES, CARGO OPERATORS, AND PASSENGERS. WE ENSURE FAST, EFFICIENT, AND SAFE OPERATIONS TO KEEP YOUR JOURNEY RUNNING SMOOTHLY
RAMP SERVICES
From aircraft marshalling to pushback services, we ensure your aircraft is handled with precision and care. Our ground support equipment (GSE) is always ready for efficient aircraft servicing.
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Baggage Handling
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Marshalling
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Parking
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Moving of Aircraft
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Load Master
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Ramp Dispatcher
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Air Starter Unit
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Loading/Unloading
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Safety
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Ground Power Unit
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Aircraft Cabin Cleaning
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Toilet Services
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Ramp to Flight-deck Communications
LOAD CONTROL & FLIGHT OPERATION
This includes a careful analysis of aeronautical activities and weather conditions. Meanwhile, our load planners ensure the safe departure of aircraft with maximum payload. Our control center maintains flight watch, monitors flight movements, provides airlines with operating- hour coverage and assists flights within VHF range.
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Load control
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Communications
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Flight Operation Officer (FOO)
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Flight Dispatcher
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Flight Planning & Weather – NOTAMs
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Landing Permit
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Airport & Runway Slot
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Catering Arrangements
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Fueling Arrangements
SECURITY SERVICES
We follow international best practice at every location, working closely with airport and government authorities to ensure full compliance with local and international security regulations, whilst also investing in technology and training to drive continuous improvement.
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Aircraft guarding
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Employee screening
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Secure cabin cleaning
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Aircraft security sweeps
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Baggage screening & transportation
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Security patrols
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Cargo screening & transportation
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Additional security escorts
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Passenger screening
PASSENGER SERVICES
"Efficient check-in, boarding, and special assistance services to ensure smooth and stress-free travel for passengers."
Our Passenger services staff are the key interface between our airline partners and their passengers and play a leading role in offering the care that is critical to successful ground handling operations. Our global team of professionally trained employees ensure the smooth handling of passengers from check-in to boarding and from disembarkation to baggage collection.
CARGO SERVICES
We offer premium cargo handling services for passenger belly cargo and freighter cargo. With best-in-class facilities and state-of-the-art cargo handling support technologies, our handling services are diligent and efficient. We move our customers' cargo smoothly from one destination to another, tracking its progress the whole way.
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Warehousing services and equipment supply
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Outbound cargo acceptance and flight build up services
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Inbound cargo flight breakdown and delivery services
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Document handling and irregularities management
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Mail handling services
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Live animal handling services
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Perishable, dangerous and valuable goods handling services
CARGO SERVICES
Abdulrachman Saleh Airport Malang (MLG)
Warehouse facilities :
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CCTV Monitoring
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Walk Through Metal Detector (WTMD)
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Hand Held Metal Detector (HHMD)
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X-Ray
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Strong room
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DG Room
Process In bound
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Break-down
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Checklist
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Storage
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Deliver to Cnee
Process Out bound
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Acceptance
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Storage
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Checklist
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Build-up
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Dispatch
CHARTER FLIGHT SERVICES
Delivering a premier private charter experience, PT. Avia Citra Dirgantara offers world-class private jet charter handling services. Our aim is to help you deliver a special, bespoke flying experience from ground to the air.
We provide an uncompromising dedication to safe, secure air travel for your customers.
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Representation, Administration and Supervision
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Passenger Services
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Ramp Services
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Communication and Flight Operation
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Cargo and Mail Services
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Support Services
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Security Services
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Liase with Refueling & Catering
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Airport Slot Arrangement
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CIQ Arrangement
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Ambulance Arrangement for Medivac